Privacy Policy
M3SH Technologies, (“M3SH” or “we” or “us”) respect your privacy. M3SH is committed to the safe and secure processing of personal data and compliance with applicable data protection law. We have implemented appropriate technical and organizational measures to protect your personal data against loss or unlawful access. The number of persons with access to your personal data is limited. Only individuals associated with M3SH that need to process your personal data in accordance with the purposes below will have access to your personal data.
The following describes how we process your personal data.
HOW WE PROCESS YOUR PERSONAL DATA
Fulfilling our contractual obligations towards your company, for example sending quotes, order administration, provision of products and services to your company, invoicing your company, responding to your service requests, etc.
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How do we obtain your personal data |
We obtain personal data from you when you register on our Web Sites, furnish our representatives with your business card, or when we obtain your data from representatives of your company. |
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Categories of personal data we process
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Personal master data (key personal data); Contact data; Key contract data (Contractual/Legal Relationships, Contractual or Product Interest); Network and device identification.
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The purposes of the processing |
Fulfilling our contractual obligations towards your company, e.g., sending quotes, order administration, provision of products and services to your company, invoicing your company, responding to your service requests etc. |
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Legal basis for the processing |
It is within the legitimate interest of M3SH and your company to process your personal data for the above noted purposes. We use your personal data for fulfilling our contractual obligations towards your company. The privacy impact of the processing is low, as M3SH contacts you in your professional capacity. |
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Recipients (or categories of recipients) of the personal data
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We will share your personal data with companies within the M3SH Group. We will also share your personal data with suppliers and business partners and legal agents which carry out services on our behalf such as customer relationship management solution providers and travel agents.
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Retention period |
We will retain your data for as long as the business relationship with your company exists and for as long as your employment with your company subsists. We will retain and use your data during the applicable statutory limitation periods and as necessary to comply with our legal obligations, resolve disputes and to enforce agreements. |
Marketing/Prospecting:
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How we have obtained your personal data |
You provided your personal data through the use of our Web Sites (eg. registration form completion allowing the placement of cookies). We may have received your personal data when you supplied us with your business card, or we may have obtained your personal data from your company. Personal data may also be obtained from third party data augmentation services. You may have provided us with personal data over the telephone. If you have registered to attend an event with a third party provider, then we may obtain your personal data from that third party provider, where you have given your consent to such third party provider to supply your personal data to us. |
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Categories of personal data we process
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Personal master data (key personal data); Contact data; Key contract data (Contractual/Legal Relationships, Contractual or Product Interest); Network and device identification.
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The purposes of the processing |
Informing you via any means (including via email, telephone, text message, social media, post, or in person) about our products, services, publications and events which we think may be of interest to you and your company, based on previous purchases and interest shown in M3SH products and services. |
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Legal basis for the processing |
Unless we explicitly request your consent to process your personal data, we rely on M3SH and your company’s legitimate interest to send you relevant marketing communications. The privacy impact of the processing of your personal data is low, as M3SH contacts you in your professional capacity. You can opt out of processing for direct marketing purposes by clicking on the “Unsubscribe” link situated within any marketing emails sent to you. You also have the right to object to the processing at any time by contacting Email: [email protected]. Where you withdraw your consent or unsubscribe (as applicable), we will retain certain personal data (only to the extent that it is absolutely required) on our “do not contact” list. |
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Recipients (or categories of recipients) of the personal data
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We will share your personal data with companies within the M3SH Group. We will also share your personal data with suppliers and business partners and legal agents that carry out services on our behalf such as marketing solution providers.
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Retention period |
We will process your personal data unless you opt out of the processing for direct marketing purposes. |
Anti-Piracy and Compliance.
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How we have obtained your personal data |
Our software may contain technology designed to collect and transmit data (including personal data) when unauthorized use of software is detected. Such data may be compared with other available data sources, such as data from our contracts, collected from our websites, and/or available from other systems, to identify unauthorized users of software and enforce intellectual property rights. |
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Categories of personal data we process
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Network and device identification, MAC address, Hostname, email address, User ID, IP address, SSID, geolocation and organization domain information. |
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The purposes of the processing |
To identify users of unauthorized copies of our software, and to protect and enforce intellectual property rights. |
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Legal basis for the processing |
It is within the legitimate interest of M3SH Technologies to process your personal data for the purpose of processing data to identify suspected unauthorized users and protect and enforce intellectual property rights. |
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Recipients (or categories of recipients) of the personal data
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We may share your data with our affiliates, as well as our (and our affiliates’) agents, representatives, contractors, suppliers, successors and assigns in connection with our (and our affiliates’) anti-piracy efforts, such as sharing data with suppliers of anti-piracy technology, as well as law firms and other enforcement partners and representatives responsible for protecting and enforcing our intellectual property rights. |
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Retention period |
For as long as necessary to identify unauthorized users of our software and protect and enforce our intellectual property rights. |
Customers Testimonials, Comments and Reviews:
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How we have obtained your personal data |
We obtain your personal data through the completion of a release document which is available in hard copy and is also available online. |
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Categories of personal data we process
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Contact details, job role and key personal data. |
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The purposes of the processing |
The processing is required for the purpose of providing reviews to our client base in support or otherwise, of our products, services and software. |
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Legal basis for the processing |
We have obtained your prior, informed consent to the processing. |
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Recipients (or categories of recipients) of the personal data
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Individuals who access any marketing channel from either within M3SH or outside of M3SH. |
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Retention period
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For as long as is necessary unless you withdraw your consent to the processing. |
**Where M3SH has sought your consent to the processing of your personal data then you can withdraw your consent at any time by contacting Email: [email protected].
TRANSFER OF YOUR PERSONAL DATA TO THIRD COUNTRIES
Your personal data may be transferred to a country outside of Canada such as South Africa (commercial organizations), Australia and America, which offer similar level of protection as within Canada. The transfer is based on the legal basis outlined in HOW WE PROCESS YOUR PERSONAL DATA and is for the purpose outlined in HOW WE PROCESS YOUR PERSONAL DATA. The transfer to these countries is based on the adequacy decision of the Canadian Commission.
Your personal data may be transferred to a country outside of Canada such as Australia, Brazil, Chile, China, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mexico, Peru, Philippines, Russia, Singapore, South Africa, South Korea, Taiwan, Thailand, UAE, United States, Venezuela, which may have a lower level of protection than within Canada. The transfer is based on the legal basis outlined in HOW WE PROCESS YOUR PERSONAL DATA and is for the purpose outlined in HOW WE PROCESS YOUR PERSONAL DATA. When transferring personal data to these countries. your personal data. The standard contractual clauses can be found via the following link: https://laws-lois.justice.gc.ca/ENG/ACTS/P-8.6/index.html
WHAT ARE YOUR RIGHTS?
You are entitled to know what personal data we are processing about you. You have the right to request access to your personal data and you can request that we provide a copy of such data to you. You are entitled to have incorrect personal data regarding you corrected, and in some cases you may request that we delete your personal data. You also have the right to object to certain processing of your personal data, and request that the processing of your personal data be limited. Limitation or deletion of your personal data may result in M3SH not being able to fulfil its commitments to you. You also have the right to request data portability, where your personal data would be extracted in a machinereadable format and transferred to another controller. M3SH may not always be obliged to comply with a request from you for deletion, restriction, objection or data portability. Additional circumstances such as exercising the right of freedom of expression and information, compliance with a legal obligation which requires processing by Canada or Member State law or processing for establishment, exercise or defence of legal claims can justify further processing by M3SH. M3SH will assess the eligibility of your request and inform you about M3SH decision and reasoning. Where you have given us your consent to process your personal data, you can withdraw your consent at any time and without justification. Where you withdraw your consent, certain personal data (only to the extent that it is absolutely required), will be retained on our “do not contact” list.
If you have questions regarding how we process Personal Data concerning you, you are most welcome to contact us at Email: [email protected].
OBJECTIONS AND COMPLAINTS
If you have any objections or complaints with the way in which we process your personal data, you have the right to lodge a complaint with the relevant data protection supervisory authority, where the applicable laws provide for such remedy.
IDENTITY OF THE PRIVACY OFFICER
The M3SH Privacy Officer can be contacted at: [email protected].
IDENTITY OF THE CONTROLLER
NB – 640, Hanwell, NB E3C 2B9 (m3sh.com), its subsidiaries and controlled joint ventures are the controller(s) of your personal data.
M3SH operates within a matrix/division structure and utilises data processing tools shared between multiple M3SH Group entities. It follows that your location and your business relationship with M3SH are essential in determining the relevant controller(s) in terms of the processing of your personal data within the M3SH Group.
Upon your request to the Privacy Officer, you will be provided with full details of the relevant controller(s) within the Hexagon Group which is/are responsible for the processing of your personal data. We will provide the name and the contact details of any data protection officer where appointed by the applicable controller.
FOR CALIFORNIA RESIDENTS ONLY
The purpose of this section is to provide information to California residents pursuant to the California Consumer Protection Act (CCPA).
Personal data includes also any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a household. We do not and will not sell your personal data to third parties.
INFORMATION REGARDING COOKIES
Please see our Cookie Policy.
LINKS TO OTHER WEB SITES
Our Web Site includes links to other Web Sites whose privacy practices may differ from those described in this Privacy Policy. If you submit personal information to any of those third party Web Sites, your information is governed by their privacy policies. We encourage you to carefully read the Privacy Policy of any Web Site you visit.
SOCIAL MEDIA WIDGETS
Our Web Site includes social media features, such as the “Facebook” button, and widgets, such as the “Share This” button or interactive mini-programs that run on our Web Site. These features and widgets may collect your IP address, which page(s) you are visiting on our Web Site, and may set a cookie to enable the feature or widget to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Web Site. Your interactions with these features and widgets are governed by the privacy policy of the company providing it.
This Privacy Policy was last amended on 06 June 2022